VoIP, Web, Mobile Development and Technology Blog

Call Center vs. Contact Center: What Makes Them Different?

Customer experience is very important in any business. Increasing complexities in the requirements and expectations of the customers have forced brands to...

May 14, 2020InBlog, Call Center, Call Center Software, Smart Call Center Software

Call Center Software Benefits and Features

Call center software helps in improving customer service, customer satisfaction and many such great features that take the business to top. Call...

May 12, 2020InBlog, Call Center, Call Center Software

Retain Ecommerce Customers during and after COVID 19 Pandemic

How to Retain Buyers for Online Store after the Pandemic?

The COVID 19 pandemic has elevated the importance of having an online store. The small businesses that sell essential goods, pharmacies, masks,...

May 7, 2020InBlog, eCommerce, Magento, Shopify, WooCommerce

Complete Guide on Virtual Call Center Software

A virtual call center is a call center that is set up in a virtual environment. It is also known as a...

May 5, 2020InBlog, Call Center, Virtual Call Center

custom-ecommerce-development-platforms-comparisons

Comparison of 4 Most Popular eCommerce Platforms: Magento, Prestashop, OpenCart, WooCommerce

In the retail industry, eCommerce is gaining popularity. According to U.S. Census Bureau, the eCommerce sales figure of a quarter is almost...

April 30, 2020InBlog, eCommerce, Magento, Shopify, WooCommerce

Enhance Call Center Performance with Smart Call Center Software

Customers are more demanding these days, they want a quality product along with the best services. Smart call center software helps call...

April 23, 2020InBlog, Call Center, Smart Call Center Software

B2B E-commerce Guidelines to Resolve Top Challenges during COVID-19 Pandemic

Coronavirus outbreak is affecting all industry verticals and the B2B eCommerce business is not an exception. We, being a leading e-commerce solution...

April 21, 2020InBlog, eCommerce, Magento